Shipping policy

How long does my order take to reach me?

Once an order is placed, please allow up to 3 - 7 working days for your order to reach you as each candle is made to order. We hand-pour each candle and handcraft some of our vessels - the entire process is done manually including pouring, bottling, labelling, packaging and shipping.

Our hand-poured candles are handcrafted with love and will take a little longer to produce as compared to mass-produced candles. This is to ensure that you receive freshly made candles for your olfactory experience to indulge!

What is the shipping and processing time?

Please note our general processing and shipping times:

You will receive an auto-notification from us with a tracking number. That means that we have packed your order and await for our carrier partner to pick up the next working day.

Our carrier partner may take up to 1 - 7 days to process and ship your parcel, you can always refer to the tracking URL we provided to track your parcel. Unfortunately, we cannot do anything to expedite this. If you've come across any problem with your shipment, contact us immediately at hello@anbo.my.

Be sure to double check your shipping address upon checkout. We would not be able to change the shipping address once we have provided you with a tracking number.

 

Do you offer free shipping?

Yes, we offer free shipping for purchases of RM99 and above.